Return, Refund & Copyright Policy
Return & Refund Policy
We do not accept returns or exchanges for change of mind, incorrect size selection, personal preference, or any other reason unrelated to an issue with the item received. We are not responsible for damage that occurs after delivery due to misuse, improper handling, or normal wear and tear.
Damaged or Incorrect Items
We will accept a return, replacement, or refund if:
Your item arrives damaged or defective.
You receive an item that is significantly different from its description or photos on our website.
You receive the wrong item due to an error on our part.
How to Report an Issue
If there is a problem with your order, please contact us within 3 days of delivery. Include your order number and clear photos showing the damage, defect, or discrepancy.
Once we review your request, we will let you know whether the item qualifies for a return, replacement, or refund and provide further instructions if a return is necessary.
Condition of Returned Items
If a return is approved, the item must be returned in the condition in which it was received to receive a refund. We are not responsible for any damages during your shipment of the item back to us, whether the fault is on you, the carrier, or anyone else. We reserve the right to refuse a return or refund if the reported issue is caused by misuse, improper care, accidental damage, or normal wear and tear, or if the item is damaged somehow during or before shipment of the item back to us.
Refunds
If a refund is approved, the refund will be issued to the original payment method. Original shipping costs are generally non-refundable unless the issue was caused by an error on our part or otherwise required by applicable law.
Important
This policy does not limit or waive any rights or remedies that you may have under applicable consumer-protection laws.
Copyright & Intellectual Property Policy
All content on this website, including but not limited to products, photographs, product images, graphics, logos, designs, product descriptions, written content, videos, artwork, and other original materials, is owned by or used with permission by Retnuh Art and is protected by applicable copyright and intellectual-property laws.
You may not copy, reproduce, modify, distribute, publish, display, sell, or use any content from this website for commercial purposes without our prior written permission.
Product photographs, artwork, designs, and other creative materials may not be downloaded, reproduced, edited, or used to create or promote competing products or businesses without authorization.
If you believe that content appearing on this website infringes your copyright or other intellectual-property rights, please contact us with details of the material in question and the basis for your claim so that we can review it.
We reserve all rights to our intellectual property and may take appropriate action against unauthorized use of our content.
Last Updated: September 4, 2026
By using this website or placing an order, you acknowledge and agree to the applicable terms of this policy.
Retnuh Art reserves the right to update this policy at any time. Any changes will be published on this page and take effect immediately.
Contacts
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For general info or questions: contact@retnuhart.com
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